Finastra Business Analyst in Trivandrum, India

WHY DO WE LOVE COMING TO WORK EVERY DAY?

With over 10,000 superstars across 48 different countries globally, it is hard not to be inspired every single day. At Finastra we celebrate in global knowledge sharing, diversity and an opportunity to make a difference for each other and for our customers .

We are on a journey. After bringing two global Fintech leaders together in June 2017, Finastra has truly recognized the opportunity and power we have, by combining our expertise, successes and passion together. Whether it is in a collaboration hub or innovating with colleagues across our global landscape, we are one team creating a network of talent and creativity in a stimulating environment, to do what we can to make a difference for our customers .

Our people are leaders in their role and are always looking for new ways to help our customers grow, compete and optimize their business. From a graduate Software Engineer to an experienced Sales Executive – we are looking for personal leadership and people with the appetite to understand the markets and customers we serve. We drive innovation that challenges the status quo and feel proud of the positive differences that we make every day. We recognize talent and provide a work environment where leaders can drive results , develop and grow their careers.

Success is what you do, success is what we achieve, together.

The future of Finance is open – combine your talents with Finastra opportunities to create an exciting career with us.

For more information, visit Finastra.com

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Job Summary

The Implementation Specialist is responsible for the system setup, implementation, administrative training and/or reinforcement of training, and implementation support of software applications for new and existing clients. Follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to client specifications. This position is client-facing and requires calls and WebEx sessions with clients. Work performed is typically complex

RESPONSIBILITIES

  • Provide remote application and technical support during client implementation, including but not limited to conversion validation and testing/troubleshooting system configuration and feature functionality.

  • Follow established project, departmental, company procedures and quality standards.

  • Interact with client for project requirements.

  • Perform configuration and system setup

  • Reinforce established system parameters and controls defined by on-shore team based on client’s business practices and processes, recommend best practices, review setup with clients, and gain client acceptance.

  • Answer client questions and provide Administrative Training when applicable

  • Conduct data mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.

  • Test and troubleshoot system configuration and functionality.

  • Validate new system input, output, and connectivity. Identify, research, and assist in resolving any issues with technical resources.

  • Review system output with client for client familiarization.

  • Facilitate converted database validation work sessions with clients as applicable.

  • Communicate with third party vendors to organize integration tasks if applicable.

  • Assess and report risks during project and participate in the development and implementation of mitigation plans.

  • Communicate relative project scope and status to all stakeholders.

  • Record accurate and timely accounting of time spent on project related activities.

  • Complete post-implementation tasks.

  • Follow established project management standards. Provide activities related to the management of assigned implementation projects to bring the project to a timely close and transition the client appropriately.

  • Update internal documentation as applicable.

KNOWLEDGE / SKILLS

  • Ability to provide solutions to a variety of technical problems.

  • Excellent written and verbal communication skills.

  • Proficient English required.

  • Strong analytical and troubleshooting skills.

  • Strong organizational and time management skills.

  • Ability to work with internal and external clients with a high level of professionalism.

  • Ability to work with direction but without direct supervision.

  • Ability to meet critical deadlines and adhere to defined quality standards.

  • Ability to work within a team environment.

  • Ability to install and configure software applications.

  • Ability to manage multiple projects at once.

  • Able to work with software in various stages of development.

  • Proficient in MS Office applications.

  • Fundamental knowledge of MS-SQL required.

  • Fundamental knowledge of Microsoft Visio preferred.

  • Fundamental knowledge of network infrastructures.

  • Flexible and adapts to change easily.

  • Excellent presentation skills preferred.

EXPERIENCE

  • Minimum of 3 years’ experience in relevant area of expertise, preferably for financial institution or an industry software company.

  • Client facing service experience required.

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The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need assistance or an accommodation due to disability please contact us at 800-274-7280.

The Future is Collaborative . The Future is Open. The Future is Now.

Finastra unlocks the potential of people and businesses in finance, creating a platform for open innovation. Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, and treasury and capital markets. Our solutions enable customers to deploy mission critical technology on premises or in the cloud. Our scale and geographical reach means that we can serve customers effectively, regardless of their size or geographic location—from global financial institutions, to community banks and credit unions. Through our open, secure and reliable solutions, customers are empowered to accelerate growth, optimize cost, mitigate risk and continually evolve to meet the changing needs of their customers. 48 of the world’s top 50 banks use Finastra technology.

Finastra is an Equal Opportunity Employer in the United States. Qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, handicap or disability (physical or mental), Vietnam-era or disabled veteran status, and other factors protected by state and local laws. For more information please read Finastra's EEO Policy Statement at http://www.dh.com/sites/default/files/eeo-policy-statement.pdf .

Submitting applications for posted positions authorizes Finastra to retain personal data in accordance with applicable laws. For more information about data processing and your rights, please read Finastra's applicable Privacy Policies: for candidates within the European Economic Area (EEA & Swizerland), please refer to the EEA & Switzerland Job Applicants Privacy Notice at https://www.finastra.com/sites/default/files/2018-06/eea-switzerland-job-applicants-privacy-notice.pdf ; for others, please refer to Finastra Privacy Policy at https://www.finastra.com/privacy-policy . If you have any questions, please contact the Privacy Department at: privacy@finastra.com , or your recruitment primary contact.